How do I connect a printer to Wi-Fi?

Open the printer’s wireless/network menu, select your Wi-Fi (SSID), enter the password, then add the printer in your device’s settings.

Why is my printer showing offline?

Confirm the printer and computer are on the same Wi-Fi, clear queued jobs, set the correct default printer, and restart devices if needed.

How do I add a printer to Windows or Mac?

On Windows: Settings → Bluetooth & devices → Printers & scanners → Add device. On macOS: System Settings → Printers & Scanners → + and choose your printer.

Know My Device – Simple Guidance for Everyday Tech

Know My Device

Simple guidance for your home & small office devices

We provide easy-to-understand, UK-based consultation for everyday tech. Our team helps you set up and use printers, scanners, and workspace devices — with clear, brand-neutral steps and zero jargon.

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Consultation-only service: no hardware repairs, remote access, or warranty processing.

What you can expect

Clear, step-by-step guidance you can follow at your own pace
Practical tips to keep devices discoverable and ready
Beginner-friendly explanations without brand bias

Our Services

Connectivity

Device Connectivity & Configuration

We guide you step-by-step to link your device and complete a quick test run.

Wireless or USB/Ethernet linking
Laptop or mobile to device connection
Initial function check & essential settings

Print & Scan

Printing & Scanning Guidance

Simple, brand-neutral steps to complete a test print/scan and feel confident with everyday options.

Basic print settings & duplex overview
Scan-to-device or scan-to-email basics
Clear explanations for common prompts

Explore more guidance

See the full list of consultation options designed for homes and small offices.

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Why People Trust Us

✓Friendly, UK-based consultation in plain English

✓Policy-aware process — Google-compliant & transparent

✓Fixed-price plans — no hidden charges

✓Zero pressure — just clear guidance, when you need it

Whether you’re a freelancer, student, or working remotely — our guidance is designed to be simple, safe, and easy to follow.

How It Works

1
Pick a Plan — Choose one that fits your needs.
2
Confirm Booking — We’ll send you a consultation slot by email.
3
Start with Clarity — You’ll receive step-by-step actions to move forward confidently.

Still have questions?

We’re here to guide you through connecting and using your devices confidently.

From the Blog

Simple, brand-neutral tips to keep your printer connected and ready to use.

Guide • Beginner-friendly

Connecting Your Printer to Wi-Fi & Bringing It Online

Learn how to select the right network, confirm your printer’s connection from a laptop or phone, and finish with a quick test print. These easy, neutral steps also help reduce those common “printer offline” issues in the future.

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