How do I connect a printer to Wi-Fi?

Open the printer’s wireless/network menu, select your Wi-Fi (SSID), enter the password, then add the printer in your device’s settings.

Why is my printer showing offline?

Confirm the printer and computer are on the same Wi-Fi, clear queued jobs, set the correct default printer, and restart devices if needed.

How do I add a printer to Windows or Mac?

On Windows: Settings → Bluetooth & devices → Printers & scanners → Add device. On macOS: System Settings → Printers & Scanners → + and choose your printer.

Printer Help Center – Know My Device

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Select the issue you're facing below to begin setup or troubleshooting instantly.

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Printer Setup Guidance

Know My Device provides clear, brand-neutral notes to help you connect and use your printer with confidence.

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Printing not starting or paper not feeding — follow guided checks

Printer appears offline or not detected — connection steps

New printer setup on Windows, Mac, or Chromebook — step-by-step

Connect a printer to Wi-Fi, router, or mobile hotspot — secure linking tips

Compatible software options & setup notes (brand-neutral)

Paper-jam messages — safe clearance guidance

Device sees the printer but won’t print — queue & settings review

Network or USB printer linking — basic connection checks

General alerts & status lights — what they mean and next steps

Independent consultation only — no repairs, no remote access, no warranty services, and no brand affiliation.

Looking for clear steps on printer setup or wireless printer setup? Our guidance explains how to connect a printer to Wi-Fi, follow the setup process for different systems, and check printer connection settings. Topics include handling printer showing offline, when a printer is not printing, safe ways to manage a paper jam, and options for USB printer setup, ethernet printer setup, or network printer setup.

You’ll also find easy notes on scan to email setup, scan to computer setup, laptop to printer connection, and adding a printer to a laptop or desktop. Our content keeps things brand-neutral and user-friendly, so common network printer or USB connection issues are easier to understand, along with guidance on general printer status messages.