About Us – Know My Device | DeviceHubCares.com
About Us

Clear, confidence-building device guidance

Know My Device (on DeviceHubCares.com) provides simple, brand-neutral consultation that helps you set up and use everyday tech — without the jargon or pressure. We keep you in control at each step.

Our story & focus

We started with a single promise: make everyday setups painless. From printers and scanners to basic connectivity, our team shares practical, repeatable steps so you can complete tasks on your own — today and next time.

  • Beginner-friendly explanations and plain language.
  • Guidance you can revisit and reuse across devices.
  • Transparent scope — advice only, no hidden extras.

What we do

Setup guidance

Connect printers/scanners, link devices to laptops or phones, and apply the right basic settings.

Everyday fixes

Work through common issues like paper handling, connection checks, and simple configuration steps.

Clarity tools

Identify suitable software, learn where to click, and follow tidy checklists you can reuse.

Everything is explained in accessible language so each action feels straightforward and safe.

Our approach: practical and user-first

1

Understand your setup

We look at your device, OS, and goal — nothing generic, only what helps you finish the task.

2

Give you the steps

We share a clean, repeatable sequence with notes, so you can complete and repeat confidently.

3

Keep it transparent

No remote control, no repairs, no warranty handling — just clear guidance.

4

Build confidence

We focus on understanding, so the next time you’re ready without extra help.

Why choose us

  • Friendly, UK-focused guidance for homes and small offices.
  • Pressure-free clarity with simple, step-by-step advice.
  • Transparent scope so expectations are always aligned.

What we don’t do

  • No hardware repairs or device servicing.
  • No remote access or system takeover.
  • No warranty processing or manufacturer representation.

Our role is guidance — we explain options and steps so you can proceed confidently.

Ready to feel confident with your setup? Tell us what you want to achieve and we’ll map out the steps.

Contact Us
Scroll to Top